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Privacy Policy

Effective Date: 26/03/2025

Last Updated: 26/03/2025At NIYYAH NARRATIVE, your privacy matters. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you interact with our website or place an order. By using our services, you agree to the terms outlined below.

1. What Information We Collect

When you visit our website, place an order, or contact us, we may collect the following types of information:

➤ Personal Information

NameEmail addressPhone numberShipping addressBilling address

➤ Order Information

Products purchasedPurchase historyPayment details (processed securely via third-party providers)

➤ Technical Information

IP addressBrowser type and devicePages visited and time spent on siteCookies and usage data

We collect this information to process your order and enhance your experience with us.

2. How We Use Your Information

We use the information we collect to:

Fulfill and manage ordersProcess payments securelyDeliver products to your addressCommunicate order updates or respond to inquiriesImprove our website and customer experienceSend promotional emails (only if you opt-in)

3. Third-Party Services

We use trusted third-party services for payment processing (e.g., Stripe, PayPal), email communication, and delivery management.These providers only receive the information necessary to perform their services and are required to maintain the confidentiality and security of your data.We do not sell or rent your personal information to any third parties.

4. Cookies & Tracking Technologies

We use cookies and similar tracking tools to enhance your browsing experience, analyze traffic, and remember preferences. You can modify your browser settings to block cookies or notify you when they are being used. However, doing so may affect certain site features.

5. Data Security

We take reasonable precautions to protect your personal information from loss, misuse, unauthorized access, disclosure, or alteration. This includes:

Secure website encryption (SSL)Restricted access to sensitive informationUsing reputable, secure third-party platforms

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

As a customer, you have the right to:

Access the personal information we hold about youRequest that we correct or delete your dataWithdraw consent for marketing communications at any time

To exercise any of these rights, please email us at [email protected].

7. Email Marketing & Opt-Out

If you sign up for our mailing list, you may receive emails about new products, promotions, and updates. You can opt-out at any time by clicking the "unsubscribe" link at the bottom of our emails or contacting us directly.

8. Children’s Privacy

Our site and products are not intended for children under the age of 13. We do not knowingly collect personal data from anyone under 13. If we learn that we have collected such data, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Your continued use of our services after updates constitutes your acceptance of the revised policy.